Privacy Policy

Information you provide directly: When you place an order, create an account, sign up for our newsletter, or contact us, we collect information such as your name, email address, phone number, billing and shipping address, and payment information.

Automatically collected information: When you visit our site, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit.

Cookies and tracking technologies: We use cookies, pixel tags, and similar technologies to enhance your experience, remember your preferences, analyze traffic, and deliver relevant content. You may control cookies through your browser settings or via our cookie consent banner.

We use the information we collect to:

• Process and fulfill your orders and send related communications
• Create and manage your account
• Send promotional emails, newsletters, and loyalty program updates (only if you have opted in)
• Respond to your questions, comments, and customer service requests
• Improve our website, products, and services
• Detect, investigate, and prevent fraudulent transactions and other illegal activity
• Comply with legal obligations

Our website uses the following types of cookies:

• Essential cookies: Required for the website to function properly (e.g., shopping cart, session management).
• Analytics cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site).
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can decline non-essential cookies at any time via the cookie banner or your browser settings. Disabling certain cookies may affect website functionality.

We do not sell your personal information. We may share your information with:

• Service providers: Third parties that help us operate our business, such as payment processors, shipping carriers, email marketing platforms, and analytics providers. These parties are contractually obligated to protect your data.
• Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of our company or others.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to certain exceptions.
• Opt-out of marketing: Unsubscribe from marketing emails at any time by clicking "unsubscribe" in any email, or by contacting us directly.
• Cookie preferences: Manage your cookie settings at any time via the cookie banner on our site.

To exercise any of these rights, please contact us at privacy@cbdshop.com.

Our website is intended for adults aged 21 and older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe a minor has provided us with personal information, please contact us immediately.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites, including lab report providers and partner brands. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: